Comments on: Service lock-in system

By: chris

chris — Tue, 26 Feb 2008 02:34:00 +0000

wag mo try globe la silbi….. lageh ang request time out sa ping at tuwing mangyayari 2 eh disconnected aq sa paglalaro ng WOW… taz la din silbi customer service 5 days nq complain ng complain alang ngyayari… pag nag globe ka connection mo eh request time out sobrang dalas… disconnection eh mga 15 ~ 30 minutes lageh.. dq alam kung malas lng ba or what pero now eh nagfile nq ng termination form… anyway switching to my dsl nq.. since ung tropa ko eh yan gamit ala nmn problem..

By: lessen

lessen — Wed, 30 Jan 2008 16:56:00 +0000

im from davao and i’ve been using smartbro for more than a year now (wheeew! im over the lock-in period now!) we didnt really have that much problems with smartbro. siguro isa lang ako sa iilang maswerte. no connection, slow DL/UL speed..i’ve experienced that pero di naman ganun kadalas.

BUT AFTER A YEAR (1yr and 1month na ung smartbro namin), HAAAAY NAKOW I GET DISCONNECTED EVERY MINUTE OR SO! and im always redirected to that smartbro authentication whatever >_< im thinking of switching to globelines. but i would never ever try their wireless connection! it would be much like smartbro for sure! do they have wired connection packages available here in davao (in bangkal to be exact)? ok ba ung globelines? any suggestions plzzz

By: ian

ian — Sun, 23 Dec 2007 12:33:00 +0000

Yes. I agree. Tahasang panggugulang yang lock-in period na yan sa mga subscriber. Paano kung panandalian mo lang kailangan yung service?. At paano kung pangit ang service at ayaw mo na? Answer: Take it or leave it. Magdusa at manigas tayong mga subscribers.

Hey blogie, sulat ka sa http://www.petitiononline.com parang ginawa nito oh:

http://www.petitiononline.com/globedsl/petition.html

pipirma ko ng limang libong beses.

By: BJ

BJ — Mon, 02 Jul 2007 13:47:55 +0000

Thanks for the information guys. I was actually planning to get Smart bro because Globelines and Bayantel can’t reach my home yet. I thought that with all the competitors joining the fray they should have at least improved their customer service. I guess I should just wait (and suffer from connectivitis hehe) a little longer.

By: Harvey

Harvey — Mon, 02 Jul 2007 01:44:15 +0000

Pisolutions from DCTech is using Globe Broadband. Y not connect directly with Globe? That way, your connection won’t pass thru DCTech servers anymore. The lesser the hops(servers passed) the faster the internet.

By: Batang Yagit

Batang Yagit — Sun, 01 Jul 2007 03:04:21 +0000

I’m hooked with Smart Bro for 3 months now. I have the same problems with them. Paputol-putol yung connection. Minsan it won’t connect lalo na kung tinanggal mo yung power ng Canopy for a while. Mamomroblema ka kung pano co-connect uli. Sayang I don’t have a choice. Smart Bro lang yung pwede sa area namin eh.

By: Blogie

Blogie — Sat, 30 Jun 2007 09:55:31 +0000

thanks for your feedback, mark, harvey, johnny & dennis! i’m sure my blog’s other readers also appreciate the added information

By: dennis

dennis — Sat, 30 Jun 2007 09:21:43 +0000

I’m using Pisolutions and Bayantel now.
I love the reliability and consistency of Pisolutions. Speed wise, they are not the fastest but acceptable enough for me

With Pisolution I got 4 months free for paying one year in advance.

By: Johnny

Johnny — Sat, 30 Jun 2007 08:33:37 +0000

that “Service Lock-In” should not be
left unchecked by our govt through DTI.
It should be fall under the consumer’s protection law.

If you are here in davao I would like
to recommend to try Pisolution of DCTech.
I am using dial-up unlimited internet connection for only 399.00 a month plus vat.
And I am satisfied with its services.
They have also DSL connections.

Thanks
Johnny

By: Harvey

Harvey — Fri, 29 Jun 2007 09:06:19 +0000

Ha! So much for wireless broadband internet. There are 2 reasons why you shouldn’t go into wireless broadband: 1) wireless connections are much slower than their cable counterparts and 2) wireless connections are very prone to man-made(radios operating at same frequency) and natural(ie. rain, lightning) interferences.

I recommend getting wireless broadband only when cable ISPs can’t reach your homes(ie. bahay mo nsa lkalagitnaan ng bukid).

Before you go into a contract(1 year lock-in period) from your chosen ISP, ask some customers. This way you can choose a much better ISP. Good ISPs have good customer satisfaction ratings.