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BPO company targets US mortgage processing

by Blogie • 17 September 2007

Infinit-O is a leading BPO company in the Philippines providing back office support primarily for the financial services and healthcare sectors. It is currently expanding its range of Mortgage Loan Processing Outsource services to help mortgage companies across the United States through their current turmoil.

Despite the negative news and forecasts for the U.S. mortgage industry, Infinit-O sees this period as an opportunity to build new relationships and partnerships. In the process, Infinit-O has gone full force in developing existing and defining new verticals in mortgage outsourcing. The formula is simple: provide high quality services at typically only 50% of the price in the US. It may sound simplistic and straightforward, but these are exactly what mortgage industry players need to retain their edge and remain competitive in a tumultuous market.

Infinit-O’s mortgage division has already processed hundreds of wholesale and retail loans ranging from Subprime, Conventional, FHA/ Govt, Fannie Mae/Freddie Mac, HELOC’s, and Alt-A in different states over the last 2 years and led the process development and optimization for 2 US-based mortgage companies. Backed with Infinit-O’s proprietary framework, ISO 9001:2000 quality and ISO/IEC 27001:2005 security standards, this combination of mortgage and outsourcing experience unprecedented in the Philippines (a prime spot in the outsourcing world), may prove to be a winning solution for the mortgage industry players.

Infinit-O is based in Makati City, Philippines, and has been engaged in the outsourcing business since 2005. Aside from directly handling outsourcing projects, such as mortgage loan processing, this BPO outfit is also offering consulting services to other companies that plan to enter the global outsourcing market.


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