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So far, I’ve been quite happy with my SmartBro Plug-It USB modem — in several areas in Davao City, I do get sustained download speeds of up to 60-70kbps. (Only certain areas have cellsites that are enabled with HSDPA.) At a charity concert where I volunteered as amateur videographer, I used SmartBro as my Internet connection for the video streaming, and the Webcast was fairly decent.However, when I upgraded my system to Windows 7 a couple of days ago, I found that the drivers bundled with the device wouldn’t install properly. I have an Acer Aspire 2930, and the Plug-It model is a ZTE HSDPA USB Modem MF627.
Windows 7 is simply superb. It installed much faster compared to my experience with earlier versions of Windows, and I had no problems with drivers at all. Some drivers didn’t install automatically — for the AuthenTec biometric device and for the multi-card reader — but Windows 7’s improved Internet driver search took care of that.
And that’s what solved the problem for the ZTE modem as well. I searched the Web for solutions to the problem, because the SmartBro Plug-It wouldn’t work on Windows 7, but there were no real solutions. In one forum, someone advised that one should enable the ZTE drivers to run in Windows-2000 compatibility mode.
But that won’t work for the Windows 7 Home Premium edition, because it doesn’t have compatibility mode.But that’s a rather dirty approach to the problem.What finally made it work for me was Windows’ Device Manager. I went there, and saw the warning flags on the devices labeled ZTE. What you should do is right-click on each one and click on Install driver software (or something to that effect), and let Windows 7 do the rest! Once that’s done, you’ll see a new item under Modems: ZTE Proprietary USB Modem; and three new items under Memory technology driver (the Plug-It has a slot for a microSD card).
I’m using my SmartBro Plug-It right now to post this article!
This entry was posted on Wednesday, 14 October 2009 at 3:13 pm and is filed under Gadgets, Software. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
i hope it works.
i have the same problem with mine..
thank u..
thank you for the very informative post, it helped me a lot
@carlacious – It did work!
@den – My pleasure!
but still you need to connect to internet for update of driver… before yo use the modem.
That’s true. But after that, no more driver issues.
no internet connection needed, right click the setup.exe on installer folder on the usb, click on compatability tab and set to microsoft windows xp service pack 3 then apply and ok. run setup.exe, you will be prompted for modify, repair and remove, choose repair, you will be asked for restart, after restart it will install the modem and there you go.. this works for me.. big time!
Windows Se7en
I made the change to windows 7 ultimate but my smartbro wouldn’t install. Thanks for the tip, I’ll try it again
it did worked for me! thanks!
Thnx for the idea bro…it helps a lot now im surfing the net with my smartbro in a windows 7 home premium 32bit OS.and thnx tokelvin as well…God Bless All!!!
You’re all welcome and thanks for reading my blog!
yun pla ang gagawin sa windows 7..kala ko sira talga ung smart bro o bka niloloko lg aq..jejeje
salamat po sa inyo.. try ko ung tips nyo mamaya!!
You’re welcome & good luck!
i go to device manager kaso wala ma-update na driver wala den nakita ZTE..how can i property install my smart bro in window 7?? plssssssssss. help!!! thanks
Many thanks. It works like a charm!
i had the same problem…
OS ko 7, eh bumili ako ng smartbro,kaso di ma-detect
DL n’yo lang po sa website nila ang installer
http://smart.com.ph/bro/corner/Downloads.htm
bundled s’ya with the Mac OS… w/ instructions
install the modem first, then the downloaded installer…
un na
hope it helps
Thanks for the heads-up, Janez!
hi, i have the same problem with my windows 7 and i don’t have any means to connect to the internet to “let Windows 7 do the rest!”
is this still going to work?
thanks ^_^
Hi there. I’m afraid you really need to connect to the Internet to update the driver…
is your OS windows 7 home premium 64 bit version? i think i have tried your process using the device manager, but i still can’t connect with my Smartbro ZTE usb modem. Even the Smart technical staff here in Davao said he can’t fix it for me to use the usb modem on my laptop.
please anyone help
Hi tet. Yes, I’m on 64-bit Win7 Home Premium. Why don’t you try the link posted by janez above?
yes, i'm downloading the installer from that link janez posted for now, i will try it pa… i'll just keep posting, thanks!
Ok good luck! And thanks for reading my blog!
the link janez posted worked…i am able now to use the usb modem in my laptop. many thanks to you, blogie and janez!
Glad to hear it!
thanks very much
this also helped me resolve the modem not detected problem! keep it up!
it works fine with my windows 7 professional edition now.. last time it didnt actually workout coz i installed the kit in other hard disk partiotion.. it always disconnected so i switched back to vista ultimate. then i installed the window7 once again and installed the smartbro in the same drive where i installed the win7.. after installing the setup kit theres no problem at all. it automatically detect my ethernet smartbro modem and lunch the application then connect.. waited for several hours but no dicsonnection happen.. its great.. try installing it on the program files where win7 OS is located.. gud luck
anyway when u donwload files try using any cgi proxies it really help in downloading large files..ni-download ko lang ung windows 7 sa isang website using smartbro kit.. it took me almost 3hours to download the 2gigabytes OS.. use cgi with unlimited bandwith and ur downloading speed will increase up to 200-300kbs…
thanx for this posts, im gonna try this coz i hav the same problem when i connect my laptop thru smartbro on win7, a message "device in use or not configured properly", something like that. im using my modem now on my XP desktop. will try another tricks, hopefully i will succeed.
Woooww it worked! I was thinking about going back to Windows Vista because of this problem……which was a HUGE dilemma since I really, really like Windows 7. But with your instructions here (which were easy to follow), all my problems were solved in less than 3 minutes! Hehe. Thanks a lot! Big help. =)
thank you so much, it works now, i am using windows 7 starter a quite obsolete, but it did works, thanks a lot, it really helps.
hi po…i just want to share my smart bro exp.im also using windows7 right now and every time im surfing im always encounter a disconnection i think every 2-3mins so i found out that the smart bro is not compatible for my OS.Then i found out that the smartbro updates is avail.so i download then install but after i install the software update nothing has change the disconnection prob.is still there.can anyone please help me.im using the black series of smartbro MF627.and can u please tell me step by step how to install the smartbro software uhmm maybe if u dont my start from how to install the smartbro up to how to install the latest software..thank you so much…and i read some issue that the smartbro or the win7 is not compatible to IE and firefox is that true and is there any relevance y i encounter the disconnection and hang issue?
ah, same problem with mine,. thanks for this, i hope to solve it soon… Ganda kasi ng Windows 7 eh
thanks. had the same problem – now its working. c",)
Hi, guys! You need to download the drivers for the ZTE devices. Windows 7 can automatically search, download and install the drivers. Just go to Device Manager, right-click on the ZTE Device, click "Update driver", click "Search my computer and online….". The downside is that you need an internet connection for this. Hope this helps.
My problem with my smart bro is after installation a pop out appears that says "Exception EOleException in module at 0005e6e6" then after pressing ok another pop out appears that says "EAccess Violation" I cannot start using my Smartbro in my laptop. Can anyone help me with this problem? My Laptop is an acer travelmate 4200 with windows XP. thanks
good day! i have a problem, when i use my smart bro with windows 7 starter, at first it works okey but afterwards, it hangs up. after 5 to 20 minutes of using my pc hangs up. please help, and i would aappreciate it much.
why does win 7 does not search the driver from the net for me..Sinasabi lang nya na un ung wala,hindi naman nya hinahanap..
Very informative. I also found a digital fix here at http://www.associatedcontent.com, and it works flawlessly. Hope this will help everyone get running their SMARTBro again in Windows 7. Cheers! Below is the direct link by the way (you may copy paste at the browser window):
http://www.associatedcontent.com/article/2654501/...
thank you for this very helpful information
inupdate ko na yung ZTE driver for windows7.. gumagana na.. pero bakit naghahang every after 10-20mins? deym… help?
thanks a lot for the solution
nadownload kuna ung patch pero ayaw parin sa windows 7.
ayaw pu magconnect!!
anu pu ba dapat gawin?
for step-by-step troubleshooting with images you can also visit http://geekyfaust.info/tips-and-tricks/troublesho...
The blog owner's step still works… it's great to have smart bro on W7..
wow!!! the compatibility tab to windows sp3 helps a lot thankx