Broadband cap: counterproductive and unpatriotic

Even amid public outcries against the move by telecommunications operators to impose an access limit to broadband Internet in the Philippines, Globe Telecom has proceeded with their broadband cap anyway. Their public-relations spin on it goes by the name “fair use policy”.

Globe subscribers, your Internet access is going to be throttled if your downloads and uploads exceed 1 gigabyte in a day. For most of you, whose Internet access involves mostly just emailing and interacting on Facebook or Twitter, this isn’t going to be an issue at all. But for those who use the Internet (via Globe Telecom) for business, a broadband cap is going to be a major problem.

Filipino netizens today are very sophisticated, constantly finding amazing and creative ways to make use of the Internet. Buying and selling online are activities that aren’t so newfangled anymore, and an increasing number of Filipinos are finding jobs through websites and making a living via the Internet. These people are in need of better Internet access, which Globe Telecom would do well to provide.

Everyday, I hear complaints from people around me about their Internet access woes. At home, in the office, in public Wi-Fi hotspots, Filipino Internet users are dissatisfied. But more urgently, the satisfaction of Filipino Internet users whose living depends on the Internet are not being met.

In a news article, Globe Telecom purports that a minority of users are abusing access:

In a recent internal analysis, Globe said about 5 percent of abusive subscribers use 80 percent of the available broadband Internet bandwidth in the company’s network.

This leaves only 20 percent of the capacity to be shared by 95 percent of the remaining users.

Source: INQUIRER.net

They seem to be blaming “abusive” Internet access on illegal downloading of content (music, TV shows, etc.), but are they for certain that these are the only activities going on online? It’s like saying excessive use of knives is bad because it kills people. Do chefs kill people for a living?

I don’t think telecommunications firms in particular, or businesses in general, are in a position to dictate which activities are illegal and which aren’t. That’s the government’s job. In my opinion, Globe Telecom is imposing their broadband cap because they do not want to invest further in their facilities and infrastructure.

Do they really give a damn about Filipinos, about protecting us from illegal online activities? I doubt that very much. And my reason for saying that is this: if they did care, they would be proactively anticipating the fast-paced growth of Internet usage in the country, and addressing this by meeting our requirements. But no, what Globe seems to be doing now is attempting to hide the fact that their Internet service provision is sub-par and does not even meet the minimum requirements of today’s netizen.

I’m quite certain that everyone who’s using the Internet for work or business will agree with me here, that if Globe, Smart and the other telecoms firms provided better Internet access, productivity would soar and we would have more time and resources available.

TXTPower, a mobile users watchdog, has a very cogent suggestion: for the government to conduct an independent review of telcoms companies’ existing facilities and services vis-à-vis consumer demand. Let’s hope that the National Telecommunications Commission finds it persuasive enough. But if you doubt that, then let’s all be vigilant and defend our universal right to a better Internet.